We recently returned from spending 6 nights at Aulani, a Disney Resort and Spa. Prior to the trip we considered many hotels before settling on Aulani, thinking that we would use this trip to determine if Aulani was “worth it” for future trips. Here are some of the biggest positives and negatives for our group as we break down whether Aulani is “worth it”.
Positives:
1. Disney Level Service and Theming

If you have ever been to a Disney Park or Disney Resort, you already know what I am talking about. As an example, once when we were at Disney World standing in line at the Lunching Pad, we dropped some M&Ms. Literally, faster than we could bend down and pick them up, a worker had come over with a dustpan and broom and swept them up.
Everything at Aulani was clean, inviting, working well, and every staff member I interacted with was very nice and helpful. We did receive a gift from MouseKeeping, which consisted of a special collectible pin and a hair flower clip. We also had minimal waits for food, even when we were walking up without a reservation.
Aulani was purposely made authentic to the island’s traditions and there are tours where they explain how the architecture and other features pay homage to the history of the land where the resort is located. Everything you looked at in the Resort seemed “on-brand” whereas, often when you go to a hotel, once you have gotten out of the lobby, things change into typical white hallways and patterned carpet. Aulani managed to keep its vibe throughout, even in the utilitarian areas of the resort like the pathway to the parking garage, which had Hawaiian remakes of popular Disney songs playing along the path and in the garage elevator.
2. Pools/Beach
The pools were amazing. We were on an adults-only trip and still took a turn on the water slides down from the fountains and a few tours around the lazy river. While it wasn’t a full on water park, between the kids’ play pool, the zero-entry pool, and many other pool and hot tub options, there were options for everyone, not to mention they have Rainbow Reef where both kids and adults can either snorkel or use supplied air snorkeling to check out native fish and corals.
There was also a beach after you walked past the pools and onto the sand. Because the beach is in a man-made cove, it is sheltered from many of the big waves, even though we were there at the end of the big surf season for North Shore. Compared to many of the public beaches we went to, there were far less rocks, seaweed, and trash. It was a perfect white sand beach and there were loungers available when we were there, even in the middle of the day. The beach is shared with the Four Seasons, which is Aulani’s next-door neighbor, but there are no other hotels using the beach cove area. We went out to the beach at night and nearly had it to ourselves. The pool areas are also much less occupied at night, if you want more space to yourself and the lighting for the pool at night including different colored lights on the lazy river made it almost a different experience than the day time.
3. Character/ Activities
We saw characters out and about for meet and greets throughout the resort and throughout the day. The Aulani app has each day’s schedule and the schedule is available a week in advance (though most things don’t change from their typical weekly rotation, so you can use the current week when planning for guidance).
We saw most of our Characters at the Makahiki Character Breakfast. Click the button below for more information on breakfast! We saw Mickey, Minnie, Stitch, Pluto, and Goofy. They likely rotate the characters as the next morning when we walked by we saw Chip and Dale greeting guests.
Makahiki Character Breakfast Review4. Pre-Flight Lounges
On our last day of vacation, we had to be out of the room by 11 a.m. but our flight didn’t leave until 4 p.m. We all decided we wanted to spend the morning in the ocean and pools one last time which wouldn’t have left us enough time for everyone to shower and get ready to go.
On the last day of your trip, you can stay and swim as long as you want and you can reserve a time for your family to get ready before leaving at the Luana Lounge. Reservations can only be made at the front desk, in person, the day of your check out. My understanding is times later in the day fill up fast. When it is your time, you get a one-time use room key that lets your group into the lounge. There was no one else in the Lounge when we used it.
The Luana Lounge is basically a large lounge with a locker room for men and one for women. In each locker room, there are lockers, showers, restrooms, and a changing area. They have everything you may need to get ready including the typical Disney H20 bath and body products, lots of towels and hair dryers. Being able to get ready here and not needing to be ready to go at check out time, really allowed us to make the most of our last day at Aulani.
Also, there is a lounge that you can use for free at the airport, the
Ko Olino Club Lounge.
The lounge has a nice seating area and restroom and has small snacks to purchase. It is air conditioned, which can be important in the Honolulu Airport and it gives out free water. In order to be able to use it, you just need to sign up for a free reservation via their website. We got one the day of. Unfortunately, we didn’t stay long because we thought there would be larger food items for purchase, and ultimately went up to get something from the food court before our flight left, but it would probably be a great option for the time after you have eaten.
5. Auntie's Beach House
While we didn’t have kids with us and didn’t use Auntie’s Beach House, I don’t think it would be reasonable to leave it out when considering if Aulani is worth it, because many of the people going are families. Auntie’s Beach House provides childcare from 8:00 a.m. to 2:00 p.m. each day for children between ages 4 and 12. Kids get to participate in a variety of activities related to Hawaiian Culture and Disney characters. The best part is that there is no additional cost for this service, unless you book a premium activity for your kids. Premium activities do have an additional cost. My understanding is the Disney Photo Pass Photographers take pictures of your kids doing the activities so you can see what they have been up to while you have been at the Spa, shopping, off-property doing an activity or just enjoying some time to yourself.